Eventually it got so bad that as the gentleman was shopping around, this same manager made snarky comments such as "what an idiot," on the walkie before yelling at us that we didn't get him out sooner once he had left. Nobody else was in the store (customer-wise) but this gentleman, and it was "bothering" the manager even though he was minding his own business/not even close to the gentleman. ![]() ![]() One of the managers proceeded to yell on the walkie in our ears to quote "get him out of here, he's causing a scene." The store constantly has errors with shipments, the animals, when left to the managers care, are always left mistreated/not fed or ignored, they attempt to keep you working overtime or when you are not available on your schedule and then guilt-trip you once you set boundaries, they yell, scream, argue, and have even fought with customers as well as with staff, they have dead-named employees who are trans and been openly transphobic, they discourage us from taking breaks, and they are ableist.Īn example of this behavior: one gentleman who was known to be on the autistic spectrum was talking loudly when asking where to find dog crates. The two main managers of this PetSmart leave a lot to be desired.
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